65% of those are new patients. Each one worth $850 in first-year revenue. Emma never misses a call, never puts anyone on hold, and books appointments 24/7.
"Hi, I have a really bad toothache and I need to get in as soon as possible. Do you take Delta Dental?"
Emma responds in <2 seconds:
"I'm sorry to hear you're in pain. Yes, we accept Delta Dental! Let me get you in as soon as possible. I have an opening tomorrow morning at 9am. Can I get your name and phone number to get you booked?"
Drag the slider to see the impact of missed calls on your practice.
Based on 30% miss rate x $850 avg first-year patient value x 52 weeks
Everything your front desk does on the phone, Emma does instantly, around the clock.
Books cleanings, fillings, crowns, whitening, and emergency visits. Knows appointment durations. Offers available slots.
Captures name, phone, insurance provider, and reason for visit. Sends intake form links. Converts callers into booked patients.
Assesses urgency for toothaches, knocked-out teeth, broken teeth, and bleeding. Provides first-aid guidance and priority booking.
Confirms accepted plans (Delta Dental, Cigna, MetLife, Aetna, Guardian). Collects member ID for pre-visit benefits check.
Answers calls and chats when your office is closed. Books appointments for the next available slot. Never sends patients to voicemail.
Handles cancellations and reschedules without judgment. Finds alternative times. Keeps your schedule full and patients happy.
Dr. Martinez (general & cosmetic) and Dr. Patel (general & pediatric) with combined 30+ years of experience.
Free exam + x-rays with insurance, or just $99 without. Digital x-rays with less radiation. Same-day crowns available.
Mon-Thu 8am-5pm, Fri 8am-2pm. Free parking behind the building. 2100 Sunrise Boulevard, Suite 200.
Call the number below and pretend you're a new patient with a toothache. See how Emma handles it.
XXX-XXX-XXXXCall now and pretend you're a new patient with a toothache
Emma handles phone calls and live chat for your practice. She triages emergencies, books appointments, verifies insurance, and captures new patient info. Your front desk team focuses on the patients in front of them.